It’s been a busy and exciting year here at Spruce! Since 2018 is coming to a close, we thought it made sense to do a quick holiday wrap up of our biggest milestones over the past year. Here’s our top 5!
Doubled the Size of our Team
2018 brought a ton of fresh faces to Spruce, and we’re literally twice the team we were a year ago. This expansion was important to us in order to further optimize our operational efficiency, continue to promote a customer-centric closing process, and to serve more customers.
In light of these goals, much of the hiring went toward building out our operations team across multiple time zones—to create a better experience for our customers nationwide.
Increased Transaction Volume by 7X
By increasing efficiency through technology, taking a proactive approach to communication, and emphasizing security and compliance, we’ve been able to create true partnerships with our clients. It’s our goal to enable fast, frictionless and secure real estate transactions for everyone.
Opened a New Office in Texas
We officially opened up our Texas office earlier this year and couldn’t be more excited to be in Dallas. Our search was for somewhere that had the right mix of talent, both experienced and adaptable, which was both accessible from our HQ but in a time zone convenient for serving clients across the country.
We’re also very excited to welcome Lisa Robertson, a 30 year industry veteran, who is heading up the Dallas office as our EVP of real estate operations. We've been extremely impressed with the culture and quality of life in Dallas, and after spending time there with Lisa, we knew it was right for Spruce.
Introduced our Digital Closing Dashboard
Our proprietary digital closing dashboard went live this year and has been a significant boon to both our customers and their clients. Within the portal, our homeowners can manage their closing and funding completely online.
We’re proud to be the first title company to offer what is a truly a step forward in the experience of closing a refinance or purchase.
Named in the CB Insights Fintech 250
We were so delighted to be named in the second annual CB Insights Fintech 250 list for 2018, and proud to be among such a prestigious group of emerging companies.
With the help of our latest Series A financing in August, we are excited for the next phase of growth, including our expansion into Texas, and putting more people in control of their most important asset.
We’re certainly thankful for all the progress we’ve made, and can’t wait to see what 2019 brings. We wish you a Happy Holidays and prosperous New Year from our family to yours!